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All patients have the right to participate in their own health care decisions and to make Advance Directives or to execute Powers of Attorney that authorize others to make decisions on their behalf based on the patient’s expressed wishes when the patient is unable to make decisions or unable to communicate decisions. Community and NW Surgical Hospitals respects and upholds those rights.
Our team is dedicated to delivering the highest quality care in a safe environment that places the patient at the center of our care. We respect your rights to participate in make decisions regarding your care and self-determination and will carefully consider your requests. After careful consideration and reviewing
the applicable state regulation OHCA Policies and Rules 317:30-3-13, the leadership of the facility has established a policy to initiate resuscitative or other stabilizing measures and transfer you to an acute care hospital for further evaluation. The majority of procedures performed at Community and NW Surgical Hospitals are considered to be of minimal risk, hence the risk of you needing such measures are highly unlikely. At the acute care hospital, further treatment or withdrawal of treatment measures already begun will be ordered in accordance with your wishes, advance directive, or health care power of attorney.
You have the option of proceeding with care at our facility or having the procedure at another location that may not set the same limitations. Having been
fully informed of our Statement of Limitations, you choose to proceed with your procedure at Community and NW Surgical Hospitals.
If you wish to complete an Advance Directive, copies of the official State forms are available at our facility. If you do not agree with this facility’s policy, we
will be pleased to assist you in rescheduling your procedure.
PATIENT COMPLAINT OR GRIEVANCE
To report a complaint or grievance you can contact the facility Administrator by phone at 405-602-8116 or by mail at:
Community Hospital
3100 SW 89th Street
Oklahoma City, OK 73159
Complaints and grievances may also be filed through:
Oklahoma State Department of Health
Medical Facilities
123 Robert S. Kerr Ave., Suite 1702
Oklahoma City, OK 73102-6406
Email: medicalfacilities@health.ok.gov
Phone: (405)426-8470 or
DNV by calling (866) 496-9647 or email: hospitalcompliant@dnv.com
Medicare beneficiaries may receive information regarding their options under Medicare and their rights and protections by visiting the website for the Office of the Medicare Beneficiary Ombudsman at:
https://www.medicare.gov/claims-and-appeals/medicare-rights/get-help/ombudsman.html
https://www.medicare.gov/claims-appeals/your-medicare-rights/get-help-with-your-rights-protections
3100 S.W. 89th Street
Oklahoma City, OK 73159
Directions
405.602.8100
9800 Broadway Extension
Oklahoma City, OK 73114
Directions
405.419.2980
14024 Quail Pointe Drive
Oklahoma City, OK 73134
Directions
Website
405.340.2025
9800 Broadway Extension
Oklahoma City, OK 73114
Directions
405.419.2980
3100 S.W. 89th Street
Oklahoma City, OK 73159
Directions
405.602.8100
10001 S. Western Ave., Ste 102
Oklahoma City, OK 73139
Directions
Website
405.691.5434
9204 North May Avenue
Oklahoma City, OK 73120
Directions
Website
405.848.1918
10001 S. Western Ave., Ste 204
Oklahoma City, OK 73139
Directions
Website
405.427.3752